How Can We Help?

We're here to support you on your parenting journey. Reach out anytime.

Email Us

hello@tinywiseapp.com

In-App Support

Settings > Help

Response Time

Within 24-48 hours

Frequently Asked Questions

What age range is TinyWise designed for?

TinyWise is designed for parents of children ages 2-8. Our scripts and recommendations are tailored to be developmentally appropriate for this age range, with adjustments based on the specific age you set for each child profile.

Does TinyWise work offline?

Yes! TinyWise works offline so you can access scripts and calming activities even without an internet connection. Your data will sync automatically when you reconnect.

How do I cancel my subscription?

Subscriptions are managed through the Apple App Store or Google Play Store. To cancel, go to your device's subscription settings (Settings > Apple ID > Subscriptions on iOS, or Google Play > Subscriptions on Android) and cancel from there.

Is my data private and secure?

Absolutely. We take your privacy seriously. Your data is encrypted, stored securely, and never shared with third parties. Journal entries and child information are only accessible by you. See our Privacy Policy for full details.

Can I use TinyWise for multiple children?

Yes! Premium subscribers can create unlimited child profiles, each with their own age settings and history. This allows TinyWise to provide age-appropriate scripts for each child.

What's the difference between Free and Premium?

Free users get 3 translations per day and access to 5 calming activities. Premium unlocks unlimited translations, all 15 calming activities, unlimited child profiles, full history, journal, progress dashboard, and cloud sync across devices.

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Can't find what you're looking for? We'd love to hear from you.