Privacy Policy
Last updated: December 2024
1. Introduction
Low Latency Labs LLC ("we," "our," or "us") operates TinyWise (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account (email address, password)
- Create child profiles (child's first name and age)
- Use the behavior translator feature
- Write journal entries
- Contact us for support
Automatically Collected Information
When you use the App, we may automatically collect:
- Device information (device type, operating system)
- App usage data (features used, session duration)
- Crash reports and performance data
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the App
- Personalize your experience with age-appropriate content
- Sync your data across devices
- Improve the App based on usage patterns
- Send you updates about the App (with your consent)
- Respond to your support requests
- Process subscription payments (handled by Apple/Google)
4. Data Storage and Security
Your data is stored securely using Firebase, a Google Cloud service. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
The App includes offline functionality. Data created while offline is stored locally on your device and synced to our servers when you reconnect to the internet.
5. Children's Privacy
TinyWise is designed for parents and caregivers, not children. The App does not knowingly collect personal information directly from children under 13. Child profile information (first name and age) is provided by parents to personalize the App's recommendations.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately at hello@tinywiseapp.com.
6. Third-Party Services
We use the following third-party services:
- Firebase (Google) - Authentication and data storage
- RevenueCat - Subscription management
- Apple App Store / Google Play Store - Payment processing
These services have their own privacy policies governing their use of your data.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
To exercise any of these rights, please contact us at hello@tinywiseapp.com.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hello@tinywiseapp.com
Company: Low Latency Labs LLC